Like a fine hotel, we provide you with a top-notch experience
The Royal Treatment
- Simply the best: first-quality dry cleaning and laundry services
- Your satisfaction is guaranteed on every item, every time, with exclusive ten-point quality control inspection
- Free pickup and delivery service to your door twice a week
- Your buttons replaced and minor repairs are made by our tailor, at no extra charge
- Caring, responsive customer service
Ten Point Inspection
Our Quality Control specialists use rigid criteria and high intensity inspection lights to check every item to maintain our guarantee of 100% satisfaction on every item, every time.
On arrival in our plant:
- Check pockets for forgotten items (that we will promptly return)
- Check for stains and tears
- Check for broken buttons
- Inspect tags and our computer system for special instructions
- During cleaning and finishing:
- Inspect for stain removal
- Inspect for tears or garment damage
- Inspect for broken buttons
- Inspect for pilling or fuzziness
- Inspect beading, rhinestones, and other ornaments
- Inspect collar and cuffs for creases
